Privacy Policy for Wan 2.5
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
Welcome to Wan 2.5, the revolutionary AI-powered video generation platform with native audio integration. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our advanced AI video generation services. By using Wan 2.5, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Account Information
- Personal Details: Name, email address, username, and profile information
- Authentication Data: Login credentials and authentication tokens
- Subscription Information: Plan details, billing preferences, and account status
2. AI Video Generation Data
- Video Prompts: Text descriptions you provide for video generation
- Reference Images: Images uploaded as reference for video creation
- Generated Videos: AI-created videos with native audio integration
- Audio Content: Voice synthesis data, audio tracks, and lip-syncing information
- Video History: Records of your video generation requests and results
- Usage Patterns: Frequency, timing, and types of video generation requests
3. Technical Information
- Device Data: Device type, operating system, browser information, and IP address
- Usage Analytics: How you interact with our platform, features used, and session duration
- Performance Data: API response times, video processing metrics, and system performance data
4. Payment Information
- Billing Details: Credit card information, billing address, and payment history
- Transaction Records: Purchase history, subscription changes, and payment status
- Tax Information: Data required for tax compliance and reporting
5. Communication Data
- Support Interactions: Messages, emails, and chat conversations with our support team
- Feedback: User reviews, ratings, and improvement suggestions
- Marketing Communications: Newsletter subscriptions and promotional preferences
How We Use Your Information
AI Video Service Provision
- Generate videos with native audio integration based on your prompts
- Process text-to-video and image-to-video conversions
- Provide lip-syncing and audio synchronization capabilities
- Maintain your video generation history and preferences
- Deliver 1080p HD video output with professional quality
Platform Operations
- Authenticate users and maintain account security
- Process payments and manage subscriptions
- Provide customer support and technical assistance
- Monitor platform performance and prevent abuse
Service Improvement
- Analyze usage patterns to enhance AI model performance
- Develop new video generation features and capabilities
- Conduct research to advance AI video generation technology
- Optimize user experience and interface design
- Improve audio integration and lip-syncing accuracy
Legal and Safety
- Comply with legal obligations and regulatory requirements
- Prevent fraud, abuse, and unauthorized access
- Protect intellectual property rights
- Ensure content safety and policy compliance
- Monitor for inappropriate video content
Data Storage and Security
Security Measures
We implement industry-standard security practices to protect your video content and personal data:
- Encryption: All data is encrypted in transit and at rest using AES-256 encryption
- Access Controls: Strict authentication and authorization protocols
- Regular Audits: Continuous security assessments and vulnerability testing
- Secure Infrastructure: Cloud-based infrastructure with enterprise-grade security
- Video Protection: Secure storage and processing of video content with native audio
Data Retention
- Account Data: Retained while your account is active and for 30 days after deletion
- Video History: Stored for up to 2 years for service improvement and quality assurance
- Generated Videos: Retained according to your subscription plan's storage limits
- Payment Records: Kept for 7 years for legal and tax compliance
- Support Communications: Retained for 3 years for quality assurance
Data Location
Your data may be stored and processed in data centers located in:
- United States
- European Union
- Asia-Pacific regions
All transfers comply with applicable data protection laws and regulations.
Information Sharing and Disclosure
We Do Not Sell Your Data
We never sell, rent, or trade your personal information or video content to third parties for marketing purposes.
Limited Sharing Scenarios
We may share your information only in these specific circumstances:
Service Providers
- Payment Processors: To handle billing and subscription management
- Cloud Infrastructure: For secure video storage and platform hosting
- Analytics Services: For anonymized usage statistics and performance monitoring
- Customer Support: For technical assistance and user support
- Video Processing: For AI model inference and video generation services
Legal Requirements
- Legal Compliance: When required by law, regulation, or court order
- Safety Protection: To protect our rights, property, or safety of users
- Fraud Prevention: To investigate and prevent fraudulent activities
- Regulatory Reporting: For compliance with financial and tax regulations
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.
Your Rights and Choices
Data Access and Control
- Access: Request a copy of your personal data and video content
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data and videos in machine-readable formats
Privacy Controls
- Video History: Delete individual videos or entire generation history
- Marketing Communications: Opt-out of promotional emails and notifications
- Data Processing: Object to certain types of data processing
- Account Settings: Manage privacy preferences and data sharing options
How to Exercise Your Rights
Contact us at privacy@wan25.io or use the privacy controls in your account settings.
Cookies and Tracking Technologies
Types of Cookies
- Essential Cookies: Required for platform functionality and security
- Performance Cookies: Help us analyze usage and improve video generation services
- Preference Cookies: Remember your settings and video generation preferences
- Marketing Cookies: Deliver relevant advertisements and content
Cookie Management
You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect platform functionality.
Children's Privacy
Wan 2.5 is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
We may transfer your data to countries outside your residence for processing and storage. All transfers are protected by:
- Adequacy Decisions: Transfers to countries with adequate data protection
- Standard Contractual Clauses: EU-approved data transfer agreements
- Binding Corporate Rules: Internal data protection standards
- Consent: Your explicit consent for specific transfers
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Notify you via email for material changes
- Update the "Last Updated" date at the top of this policy
- Provide a summary of significant changes
Your continued use of Wan 2.5 after changes become effective constitutes acceptance of the updated policy.
Data Protection Officer
For privacy-related inquiries, you can contact our Data Protection Officer:
- Email: dpo@wan25.io
- Address: Wan 2.5 Privacy Office
Regulatory Compliance
We comply with applicable data protection laws, including:
- GDPR (General Data Protection Regulation) for EU users
- CCPA (California Consumer Privacy Act) for California residents
- PIPEDA (Personal Information Protection and Electronic Documents Act) for Canadian users
- Other applicable regional privacy laws
Contact Information
For questions about this Privacy Policy or our data practices, please contact us:
Wan 2.5 Privacy Team
- Email: privacy@wan25.io
- Support: support@wan25.io
- Website: https://wan25.io/privacy-policy
Acknowledgment
By using Wan 2.5, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your information and choosing Wan 2.5 for your AI video generation needs.
This Privacy Policy is designed to be transparent about our data practices while ensuring your privacy rights are protected. We are committed to maintaining the highest standards of data protection and user privacy for AI video generation services.